Abstract:
This study recovers the reward management practice and its impact on the satisfaction of
administrative staff and performance of the university using administered questionnaire filled by
95 employees working in different campuses of the university, namely Main campus, Abaya,
Chamo, Nechsar, Kulfo campuses and central offices. An interview has been done with deans of
the mentioned campuses in order to crosscheck responses forwarded by the rest employees. An
analysis of these questionnaire responses was done with great attention. The final result of the
research indicates that there was no a remarkable practice of reward management system in the
university lead by officially recognized guide line than the current draft which is not
implemented. The administrative staff is highly dissatisfied following the poor treatment practice
and in case many eligible people leave the university continually. The performance of the
university has become decreasing in quality though the number of the employees and enrolling
students increases from time to time. Thus, the university has to give great attention to the
administrative staff in order to attract and retain competitive employees holding the required
knowledge and skill in order to attain to its envisioned goals and contribute to the development
of the country as well.
